-All orders will be confirmed 2 hours after being placed by customer and no cancellation will be accepted once order is confirmed.
-Cancellation request after 2 hours of order confirmation time are subject to 20% cancellation fees if cancellation was successful.
- All payments paid through QuadPay are subject to 20% cancellation or refund fees.
Minimum order and Pricing:
- Minimum order of (US) $100 dollars is required for free shipping.
- All orders are subject to final approval and acceptance by T A Y Online Store.
- All orders remain the property of T A Y Online Store unless the customer pays the items in full.
- Inspection of all items purchased from T A Y Online Store, is the sole responsibility of the customer, this inspection must be made within ten (14) days of invoice date.
- T A Y Online Store is not responsible for missing items after ten (14) days of invoice date, regardless of error of fault.
- All returns must have a return merchandise authorization from sales representative.
- Only return the specific quantities and the products damaged on the road.
- The customer pays “In-bound” freight and “Out-bound” freight is paid by T A Y Online Store.
- All returns for credit are subject to restocking fee.
- Defective items are exchanged for the same title only.
- No Returns are accepted after 14 days of Confirmed delivery date.
- All claims for incorrect shipment must be received within seven (7) days from the invoice date.
- Freight damage claims should be filed directly with carrier.
- If the purchaser refuses to accept shipment for any reason, T A Y Online Store is entitled to a Fifty (50) percent restocking fee from the total of the purchase.
- T A Y Online Store will make every effort to ship the merchandise as soon as possible.
- We are not responsible for orders not shipped out on the date of order.
- All risk of loss and damage in transit shall be borne by the customer.
- Discover, MasterCard, Visa and American Express credit cards are accepted.
- Personal checks and temporary checks will not be accepted.
- T A Y Online Store doesn’t offer any warranty on any product unless it was stated in product description.