The stroller for one came in a timely manner. Two everything was in the box and even though I believed the carseat was not in there they were quick to respond and address the issue. (Car seat was in box) The quality of the stroller is great and it's more then I expected. I'm in awe and highly recommend. Love my stroller and can't wait to see my baby in it. Extremely happy and grateful!!! Satisfaction to the max!!!